Terms & Conditions

Terms & Conditions

TERMS OF USE

Please read the following Terms of Use carefully. By proceeding with a booking, you confirm that you understand and agree to the terms outlined below.

PRICES

All prices are subject to availability and may be withdrawn or varied without notice. A price is only guaranteed once full payment has been received.
Please note that prices may change due to factors beyond our control. These may include, but are not limited to, fluctuations in exchange rates, fuel surcharges, government taxes, and airfare increases. We recommend confirming the most current pricing with your travel consultant before making payment.

COMMUNICATION CONSENT

By making an inquiry or booking through our platform, you give Ndota Travel and its authorized representatives permission to contact you via phone, email, or other channels for the purpose of providing travel-related updates, support, or promotional information.

Privacy Policy to also be updated:

Privacy Policy – Payment & Personal Information

The Type of Personal Information We Collect and Hold

“Personal information” refers to any information or opinion about an identified individual, or an individual who is reasonably identifiable.

At Travel the World, we collect and hold personal information that is necessary for us to provide you with travel-related products and services. This may include your:

  • Full name
     

  • Contact details (such as email address, phone number, mailing address)
     

  • Passport or government-issued ID information
     

  • Payment details (such as credit/debit card or banking information)
     

  • Travel preferences and history
     

In general, we do not collect sensitive information such as your race, political views, religious beliefs, or health information.

However, in certain cases—especially where we are arranging specialized services (e.g., wheelchair access, dietary requirements, or other accessibility needs)—we may need to collect sensitive personal information. We will only do so with your explicit consent and when it is directly related to the service requested.

Payment, Cancellation and Refund to be updated

Payment Security

We are committed to ensuring the full security of all personal information and transactions conducted through our website. To protect your data, we implement the following safeguards:

  • Use of best-in-class technical security measures to protect personal and payment information.
     

  • Storage of data on secure servers, with encryption applied wherever possible.
     

  • Secure account access using a Username and Customer Security Codes.
     

  • Encrypted communication to ensure all messages between you and our site remain confidential.
     

  • Ongoing transaction monitoring to detect and address potentially fraudulent activity immediately.
     

  • Regular reviews and updates to our security protocols to maintain the highest standards.
     

Your safety and trust are important to us.